While the telephone has been around for a very long time, there have been a lot of advancements in just the last decade. Of course, cell phones are extremely popular but when it comes to business use the biggest advancement has been with a newer technology called Voice over Internet Protocol, or VoIP. VoIP phones work by sending the signals over the same lines that you use for your computer’s internet or other network traffic. This provides businesses with quite a few nice advantages compared with traditional phone services.
First, since the phones now use the existing networking cables and systems there is no need to run additional phone lines to every phone. While this may not sound like a big deal, it is important to remember that in many business situations there are often hundreds or even thousands of desks, each having a phone on them. By cutting out the time and expenses of running an extra line to each phone can quickly add up to tens of thousands of dollars in initial set up costs.
Another advantage for businesses using VoIP services is all internal calls will not have any costs associated with them since they never have to go out to a phone company for routing. All calls to other people within the company will just be routed over the networking cables. This includes not only businesses who have everyone in one building but those who have multiple locations as well as long as they are all connected to the same corporate network. This can save a lot of money very quickly in many business situations.
Even for external calls the VoIP system is significantly cheaper than traditional phone systems because the voice travels through the internet service providers lines for the majority of the distance. It only goes onto traditional phone lines to get to the actual customer being called. This can often mean free long distance throughout the country and very inexpensive international rates as well. These cost savings can be extremely beneficial for many businesses, especially those which do a lot of work by phone.
In addition, call quality is often higher with a VoIP system because the signal is digital rather than analogue. This allows significantly better quality and less static on the line which is a characteristic appreciated by both employees of the company and customers as well. Some companies are concerned that the voice quality will be poor during times of higher network utilization but the VoIP technology has solved that problem by assigning priorities to different types of data, ensuring that the voice data is transmitted in real time to assure quality.
There are significant advantages for businesses using VoIP and very few disadvantages. The startup costs are fairly cost efficient, especially if you are just installing an entirely new system. Also, phones today can do either traditional voice lines or VoIP so you may not even have to replace the actual phone sets either. VoIP phone solutions are a great option to consider when looking to upgrade a phone system. For additional information, Call VBL Tech today.