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Residential Services

VBL Technologies is now offering residential services to the local Outer Banks area. Our staff is taking the company’s commitment to Outer Banks businesses and providing the same dedication to your personal home devices. We understand that technology now plays a role in daily lives in the home and are now your total-solution provider for home technology services.

Our expert staff is fully accredited and certified to assist you in fixing any problem that may arise with your personal devices. VBL is a Microsoft Certified Partner, a Dell Registered Partner and is partnered with major printing brands such as Xerox. This experience helps us provide quality and efficient services to have your personal devices up and running quickly. VBL’s help desk is ready to assist you with any of your personal device needs and offers the following service packages to keep you running efficiently:

Diagnostic:

We check your system’s performance with thorough software and hardware scans to pinpoint issues. Next, we check existing security on your device, identify beneficial options for hardware and software upgrade, tune your machine to remove fragmentation and unnecessary “junk” files, and update your device to current levels.

Virus Removal:

Viruses and other malware can bring productivity to a standstill. We remove all threats and return your device to proper performance levels.

System Restore to Factory:

Includes all applicable updates. We refresh your operating system to its out-of-box (factory) state. This is often necessary to recover from deep virus infections or for prepping a device for future use by others.

Data Transfer:

We carefully retrieve and back up important information such as documents, photos, and music to a secure location of your choice (such as an external drive or the “cloud”).

OS Corruption Repair:

If we detect corruption within your operating system (other than malware), we perform in-depth scans to repair and restore the device to proper performance.

Operating System Upgrade:

As support for older operating systems expires, we install the upgrades you need to keep your device up to date. Need XP upgraded to Windows 7? We can do that.

New PC Consult/Procure:

Time for a new computer? We customize one for you and have it shipped quickly. We can also set it up exactly as you wish with all of the account settings and software applications you need.

New PC Setup (Basic):

Account setup, updates, wellness check.

New PC Setup (Pro):

Basic setup plus data transfer and up to 3 software titles.

Install Software Title:

Need a program installed but want it done right? We’ll do it for you.

Install Peripheral Equipment:

Want to attach something new? We can install your printer, external storage, router, or wireless/Bluetooth device for you.

Internal Component Install:

If hardware fails or needs upgrades, we recommend and install the right components for you.

Motherboard/Screen Replace:

Want to fix damage to your existing machine? Let us order and replace the components you need.

Customized Configurations:

Need to set up your email software, online backup configuration, or other such difficult customization? We will do it right for you.

Virus Protection (One-Year):

Let us keep you safe from the bugs on the web. VIPRE is state-of-the-art protection at a low monthly cost. Includes one year of VIPRE installed per workstation.

Tablet/E-Reader/Cell Setup:

Let us help get your mobile device up and running.

Onsite Repair/Installations:

Need in-home service? We will promptly schedule a visit and arrive at your convenience! Our in-home service rates are very reasonable!

  • Grandy to Kill Devil Hills
  • Nags Head to Manteo
  • Duck
  • Corolla & Moyock
  • Note: Actual repair costs will be into addition to above prices.

All services guaranteed for 30 days. Quotes for additional services provided upon request at our competitive hourly rates. Credit Card on file before any onsite visit to hold appointment.

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